How to Convert A Video ?

We understand that some videos are not compatible on our video book. But don’t worry we are here to help. In this guide we will convert your video files into a compatible format in under 5 mins by using a Free Video Converter Software (works on PC & Mac)

Step 1: Download this software: https://www.shutterencoder.com/en/.

Step 2: Install the software

Step 3: Run Shutter Encoder

Step 4: Drag & Drop your video file

Step 5: Find Choose Function Tab and select “H.264”

Step 6: Change Scale to 1920x1080

Step 7: Click Start Function located on the Choose Function at the lower left area.

Step 8: Copy & Paste your NEW video file to your Video Book. Make sure to delete the previous files.

For AUDIO issue:

Step 1:  Follow Steps 1 to 6 from above

Step 2: Click Advance Features tab

Step 3: Click Conform by and under FPS dropdown choose 29.97fps.

Step 4: Follow Steps 7 & 8 from above